el777 Privacy Policy

This Privacy Policy governs the collection, processing, storage, and disclosure of personal data by el777 in connection with the services offered on this platform. It applies to all registered members, visitors, and individuals who interact with el777 through any channel, including web browsers, customer support, and payment gateways.

Your continued use of el777 after any updates to this policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to remain informed of any changes. Material changes will be communicated via a notice on our platform.

To provide a secure, compliant, and high-quality gaming and betting experience, el777 collects the following categories of personal information:

• Identity data: full name, date of birth, gender, and a government-issued identification number required for account verification.
• Contact data: email address, mobile phone number, and city of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial data: bKash wallet number, Nagad account number, Rocket account, bank account details (where applicable), and transaction history within el777.
• Technical data: IP address, device type, browser version, operating system, session duration, and pages visited — collected automatically via server logs and analytics tools.
• Usage data: betting patterns, game preferences, bonus redemptions, and interaction logs, used to personalise and improve our service.

The table below summarises the primary lawful bases on which el777 processes your personal data, and the corresponding business purpose for each processing activity:

el777 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following strictly limited circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket, Visa, Mastercard), fraud detection services, and IT infrastructure partners who are contractually bound to protect your data.
• Legal compliance: where disclosure is required by applicable law, court order, or a directive from a competent regulatory authority.
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to the relevant successor entity, subject to the same privacy protections.
• Protection of rights: where el777 reasonably believes disclosure is necessary to protect the rights, property, or safety of el777, its members, or the public.

el777 uses cookies and similar tracking technologies to enhance platform functionality, remember your preferences, and gather analytical data. We use three categories of cookies:

• Strictly necessary cookies: essential for logging in, maintaining your session, and ensuring basic platform functionality. These cannot be disabled.
• Performance cookies: collect anonymised data about how users interact with el777, helping us identify and fix issues and improve page load times.
• Preference cookies: store your language, preferred payment method, and game category settings to personalise your return visits.

You may adjust cookie settings via your browser preferences. Please note that disabling non-essential cookies may affect the availability of certain features on el777.

el777 retains your personal data only for as long as is necessary for the purposes for which it was collected, and in compliance with any applicable legal retention requirements. The following general retention periods apply:

• Account data: retained for the duration of your active membership and for a period of 5 years following account closure, to satisfy legal and regulatory obligations.
• Transaction records: retained for a minimum of 7 years in accordance with financial record-keeping standards applicable in Bangladesh.
• Technical logs: retained for up to 12 months for security monitoring and fraud investigation purposes.
• Marketing preferences: retained until you withdraw consent, after which they are deleted within 30 days.

el777 employs a layered security framework to safeguard your personal and financial information. Our technical controls include SSL/TLS encryption for all data in transit, AES-256 encryption for data at rest in our databases, two-factor authentication (2FA) options for registered members, regular independent security audits, and strict access controls ensuring that only authorised personnel can access sensitive member data.

While we implement these measures in good faith, no electronic transmission or storage system is completely immune to risk. You are responsible for keeping your login credentials confidential. If you suspect unauthorised access to your el777 account, contact our support team immediately using the email address provided in the footer of this page.

As an el777 member based in Bangladesh, you are entitled to exercise the following rights in relation to your personal data. To exercise any right, contact our support team via the email address in the footer. We will acknowledge your request within 5 business days and complete the action within 30 calendar days.

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete personal data.
• Right to erasure: request deletion of your personal data, subject to overriding legal retention obligations.

el777 may integrate with or reference third-party payment processors such as bKash, Nagad, and Rocket. These services operate under their own privacy policies, which are independent of this document. el777 is not responsible for the privacy practices of third-party services. We encourage you to review their respective privacy policies before providing your information to them.

Game content on el777 is provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Theseproviders operate as independent data controllers for analytics related to their own platforms and are subject to their own data protection frameworks.

el777 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this document and, where appropriate, notify members via a prominent notice on the platform. We encourage you to check this page regularly to stay informed about how we protect your data.

Your continued use of el777 after any modification constitutes your binding acceptance of the updated Privacy Policy. If you have objections to any revision, your remedy is to cease using the platform and submit a data erasure request to our support team.

If you have any questions, concerns, or complaints about this Privacy Policy or the way el777 handles your personal data, please contact our data support team using the email address displayed in the footer of this website. We are committed to resolving all privacy-related concerns promptly and fairly. All correspondence should be sent in English or Bengali and clearly marked with the subject "Privacy Inquiry" for faster routing to the appropriate team.